Privacy Policy

 

This Privacy Policy applies to the services of Claire & Laura Toronto (“we,” “us,” or “our”).
We respect your privacy and are fully committed to protecting the personal information you provide when using our website and services.

This policy explains how we collect, use, store, and protect your personal data.

If you have any questions regarding this Privacy Policy, you can contact us at info@clairelauratoronto.com.

1. Personal Data We Collect

When you place an order, create an account, subscribe to our communications, or interact with our website, we may collect the following personal data:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (securely processed by trusted third-party payment providers)

  • IP address and device information

  • Browser type and website usage data

  • Order history and customer service communication

We only collect personal data that is necessary for providing our services and improving your experience.

2. Purpose of Data Processing

Your personal data is used for the following purposes:

  • Processing and fulfilling orders

  • Shipping products and handling returns

  • Providing customer service and support

  • Sending order confirmations, updates, and service-related communications

  • Improving our website, products, and customer experience

  • Preventing fraud, abuse, and misuse of our services

  • Complying with legal and regulatory obligations

3. Sharing Data With Third Parties

We only share your personal data with third parties when necessary to perform our services, such as:

  • Payment service providers

  • Shipping and logistics partners

  • IT and website service providers

These third parties are required to handle your data securely and confidentially.
We will never sell or rent your personal data to third parties.

4. Data Retention

Your personal data is not stored longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law or for legitimate business purposes.

5. Cookies

Our website uses cookies and similar technologies to:

  • Ensure proper website functionality

  • Analyze website traffic and usage

  • Support marketing and advertising efforts

You can manage or disable cookies at any time through your browser settings. Please note that disabling cookies may affect website functionality.

6. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your personal data

  • Object to or restrict certain types of data processing

  • Request data portability

To exercise any of these rights, please contact us at info@clairelauratoronto.com.

7. Contact Information

For questions, requests, or complaints regarding this Privacy Policy, please contact:

Business Name: Claire & Laura Toronto
Email: info@clairelauratoronto.com