Shipping & Delivery Policy
At Claire & Laura Toronto, we aim to deliver your order as quickly and accurately as possible. Below you will find all relevant information regarding our shipping and delivery process.
1. Order Processing Time
Orders are processed within 1–3 business days after payment has been successfully received.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
2. Estimated Delivery Time
The average delivery time is 3–7 business days, depending on your location and local delivery services.
Please note that delivery times are estimates and may be affected by:
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High-demand periods
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Customs inspections
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Public holidays
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External carrier delays
Such delays are beyond our control and do not constitute grounds for compensation.
3. Shipping Method & Origin
All orders are shipped directly from our international supplier.
Because shipments originate from outside Canada, customs duties, import taxes, or handling fees may apply depending on the destination country.
Any such charges are the responsibility of the customer.
4. Shipping Costs
Shipping costs are calculated and clearly displayed at checkout.
Rates may vary depending on:
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Package weight
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Destination
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Selected shipping method
5. Responsibility & Delivery Issues
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Once tracking information confirms that a package has been delivered to the address provided, responsibility transfers to the customer.
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Customers are responsible for ensuring that all shipping details are correct and complete.
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Address corrections must be submitted within 24 hours of placing an order.
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We are not responsible for delays, losses, or failed deliveries caused by incorrect address information.
6. Contact Information
If you have any questions regarding shipping or delivery, please contact us at:
Business Name: Claire & Laura Toronto
Email: info@clairelauratoronto.com